Huge Success in Terms of Multilingual Hospital Service
The Ministry of Health has been taking measures to increase the number of foreign-language staff in hospitals in cities where health tourism has been especially high in recent years, in response to increased international interest. Turkey is a country that recognizes the importance of health tourism. Each year, the number of personnel who can communicate in English or Arabic increases, especially in public hospitals.
The International Patient Care Call Center is also available 24 hours a day, seven days a week. There are 28 translators at the call center in question that communicate with foreign patients in 6 different languages and coordinate their transportation to the nearest medical center. The call center supports English, German, French, Russian, Arabic, and Persian. Antalya is the city with the most calls to the call center, which can be reached for free at 0850 288 38 38.
In the near future, this initiative, which is being carried out jointly by the Ministry of Health and the Ministry of Culture and Tourism, is expected to provide service in 17 different languages and carry the line to a point where it can be called from both domestically and overseas.
Today, private hospitals in Turkey offer services to foreign patients in a variety of languages. We've put together a list of some of these hospitals for you.
Medical Park Hospitals
Medical Park Health Group, founded in 1993, is the largest private health initiative in Turkey today. Medical Park Hospitals Group has 25 hospitals in Turkey; Turkish, English, Russian, French, Italian, Greek, Bulgarian, Persian, Arabic, Kurdish, Uzbek, Turkmen, German, Hungarian, Georgia, Bosnian, Bulgarian, Serbian, Macedonia, Albanian, Croatian, Kazakh, Polish, and Spanish language services are offered to their patients. If necessary, foreign language services can also be obtained via telephone and video conferencing.
Medical Park provides its foreign patients with medical knowledge equipped translators to accompany them during the entire process, mindful that even the smallest misunderstanding in the field of health can have severe consequences. Also, it is important to note that Medical Park hospitals do not charge their patients any additional fees for the foreign language translation in question.
The hospitals that are within the Medical Park Group, a private health company with Turkey's largest hospital network, are as follows:
- Altinbas University Medical Park - Bahcelievler - ISTANBUL
- BAU Medical Park - Goztepe - ISTANBUL
- I.A.U. VM Medical Park - Florya - ISTANBUL
- VM Medical Park - Maltepe - ISTANBUL
- VM Medical Park - Pendik - ISTANBUL
- Medical Park - Fatih - ISTANBUL
- Istinye University Hospital - Bahcesehir - ISTANBUL
- ISU Medical Park - Gaziosmanpasa - ISTANBUL
- Medical Park - Batikent - ANKARA
- VM Medical Park - Kecioren - ANKARA
- IUE Medical Park - IZMIR
- Medical Park - ANTALYA
- Medical Park - BATMAN
- Medical Park - CANAKKALE
- Medical Park - ELAZIG
- Medical Park - GAZIANTEP
- Medical Park - Gebze - KOCAELI
- Medical Park - ORDU
- Medical Park - Tarsus - MERSIN
- Medical Park - TOKAT
- Medical Park Karadeniz - TRABZON
- Medical Park Star - TRABZON
- VM Medical Park - BURSA
- VM Medical Park - KOCAELI
- VM Medical Park - MERSIN
- VM Medical Park – SAMSUN
Anadolu Health Center
Anadolu Health Center, one of Turkey's most international patient-serving institutions, is among the hospitals serving in English. English, German, and other common European languages, as well as Romanian, Russian, Persian, Arabic, Chinese, Albanian, Bulgarian, and Kazakh translation services, are offered thanks to their translators, this hospital surely makes a difference in this field.
According to the figures shared by the hospital management, the center serves an average of 500 international patients per month; hosts most patients from Bulgaria, Romania, Iraq, Russia, and former Soviet countries.
Hacettepe University Hospital
Specialists in the field of internal medicine and family medicine work in the International Patient Coordinator of Hacettepe University Hospitals. In this department, patients are subjected to a general health check, examinations are carried out for early detection and treatment, and cooperation with the relevant departments is carried out if necessary. English, French, Russian, and Arabic interpreter services are provided to patients by the International Patient Coordination Staff, who also accompany patients during the examination and treatment.
Hacettepe University Hospital, Turkey's first public hospital to receive JCI accreditation, ensures patient safety and good communication with patients, informing them of all the specifics of the procedures to be performed. Being one of Turkey's oldest institutions, the hospital shows a high focus on standards.
Acibadem Health Group, one of Turkey's largest private health associations, offers a wide variety of services to international patients. Acibadem Hospitals, which provide services to their patients in areas such as transportation, housing, insurance, banking, travel, and translation, provide a wide range of services to ensure that their patients return home in excellent health.
Currently, international patients seeking treatment at Acibadem hospitals, which also have branches in Bulgaria, The Netherlands, and Macedonia, are accompanied by translators who speak the following languages:
Dunyagoz Hospitals Group, which began its operations in 1996, offers services in all aspects of eye health. The organization has institutions in 29 separate locations operating in the field of eye health, with a capacity of 8000 outpatient clinics and 1000 surgeries per day, both in Turkey and abroad. The organization also stands out with the latest technology devices they use, quality care for international patients, and serving a total of 147 people from various nationalities each year. The hospital, which provides translation services in the patients' native language, has a high degree of international patient satisfaction.
Central Hospital Kozyatagi
Central Hospital Kozyatagi, serving in the Anatolian side of Istanbul, offers its patients; with doctors, nurses and medical staff who speak English, Russian, German, French, Arabic, Azerbaijani Turkish.
Standing out with its location and customized services for international patients, the hospital is appreciated for its service quality.